Calgary West Central Primary Care Network

Calgary Seniors’ Resource Society

Jun 21, 2021

Calgary Seniors’ Resource Society

Jun 21, 2021

Calgary Seniors’ Resource Society provides a broad range of community-based volunteer and social work services aimed at ensuring seniors are thriving and valued members of society.

They have four programs:

  • SeniorConnect: Urgent (within 24 hours) social work response for older people at risk in the community.
  • Seniors Social Supports: Volunteer-based supports to help older adults with practical and social needs, including transportation to medical appointments, help getting food and other essential supplies, and reducing social isolation.
  • Outreach: Long-term social work case management for older adults living in community in partnership with caryaJewish Family Services Calgary, and the Calgary Chinese Elderly Citizens’ Association.
  • Community Education: A variety of education sessions for the broader community about older adults including identifying risk, older adult diversity, fraud awareness and prevention, elder abuse, mental health and addictions, hoarding, etc.

A new pilot project also allows healthcare providers to refer clients directly to their Outreach team using the pilot’s referral form. Referrals through this pilot project will be responded to within 48 hours.

Clients can self-refer to any of their programs and many have a referral process for healthcare providers.

“The support that they have offered my client has been invaluable,” said Scott Grace, CWC PCN Social Worker. “The variety of social programs that they offer as well as their outreach social workers have helped seniors in our community remain independent and give those living alone and their families a sense of safety.”

Eligibility

  • SeniorConnect: 60 and up or 55 and up with geriatric concerns
  • Seniors Social Supports: Typically 65 and up (Caring Companion is 60 and up)
  • Outreach: 65 and up or 60 and over with geriatric concerns
  • Community Education: Available to any community members

Referral Process

  • SeniorConnect: Older adults and community members can be referred through the Distress Centre (403.266.4357); healthcare providers can refer by calling 403.269.5445.
  • Seniors Social Supports: Referral is an online referral form.
  • Outreach: Clients should call 403.736.4677; healthcare providers can complete pilot project referral form.
  • Community Education: Visit seniorconnectcalgary.org or email [email protected] to discuss a training session for fraud awareness (available in over 10 languages).

Wait Time

  • SeniorConnect: Within 24 hours.
  • Seniors Social Supports: Zero to four weeks (varies by program).
  • Outreach (pilot project): Response in two business days.