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Privacy Impact Assessment resources
These curated resources and sample template are provided to assist members in completing Privacy Impact Assessments (PIA) as per their obligation under Section 64 of the Health Information Act (HIA). The template does not constitute a completed PIA in their current form and further information must be included prior to submission to the Office of the Information and Privacy Commissioner of Alberta, particularly in relation to your dealings with personal health information.
Furthermore, members must neither hold the CWC PCN accountable for their failure to comply with their privacy obligations as stipulated in the HIA nor will the PCN be responsible for their misuse in relation to the use or circulation of these templates.
The Accelerating Change Transformation Team offers a CII/CPAR PIA endorsement letter template. Direct link to download the template:
The AMA’s tools and resources web page has more privacy resources that that may be of use to you.
PIA-specific resources from the AMA web page:
- How to Find your PIA Number
- Mandatory Breach Reporting Amendment Cover Page
- OIPC’s Guidance on PIA Requirements
- PIA – Access Control Table (Section D)
- PIA Consultant List
- PIA – Flow Diagram and Legal Authorities Table (Section C)
- PIA – Health Information Listing Table (Section C)
- PIA – Management Structure Table (Section B)
- PIA – Policies and Procedures Table (Section E)
- PIA – Quick Reference Checklist
- Privacy Charter
You can also download an annotated PIA template from Alberta Health from the Alberta Government’s Open Government Portal:
Mandatory breach reporting resources
To assist physicians acting as custodians, the CWC PCN offers three documents with information on:
- When there is a mandatory requirement to report a breach
- What factors are to be considered in determining risk of harm
- The information that must be included in the notification to the Privacy Commissioner, Health Minister, and the affected individual
Documents:
Please visit the AMA’s tools and resources web page for more privacy breach resources:
Free online privacy training for you and your staff
Our dedicated, 20-minute privacy training video is designed exclusively for the clinical staff of our members. This essential training will enrich your team with the knowledge and practices needed to uphold the highest standards of privacy and confidentiality in patient care.
Key takeaways:
- Alberta’s privacy legislation: Understand the legal framework that protects patient information
- The essence of confidentiality: Learn why maintaining confidentiality is pivotal to patient trust and care
- Protective best practices: Discover strategies and practices to safeguard patient information effectively
- Practical operation tips: Equip yourself with daily actionable tips to enhance privacy in your clinical operations
- Alberta Netcare: Utilize Netcare responsibly to protect patient information
- Managing privacy incidents: Understand the protocols for handling privacy breaches, ensuring swift and appropriate responses
The AMA offers interactive privacy training through the online Learn@AMA platform. The on-demand training allows physicians and clinic staff to learn at their own pace, discuss topics of interest with their peers, and access helpful resources and tools.
Visit the AMA’s privacy training web page to learn more.
OHS
Our PCN is committed to providing a healthy and safe work environment for all our team members, contractors, patients, and visitors. There is also a shared responsibility between our PCN and member clinics to ensure a suitable work environment for PCN staff.
To minimize the occurrence of workplace incidents, injuries, and illnesses, we have an OHS management system and offer the following resources to assist our members and their clinics.
OHS management system support
An OHS management system should be developed and maintained to prevent and reduce the occurrence of workplace incidents, injuries, and illnesses. You may want to build procedures for these topics as part of your OHS management system:
- Handling medical emergencies outside of the clinic
- Managing hostile patients in the clinic and de-escalating potentially violent situations
- Reporting, investigating, and debriefing after incidents, accidents, near misses, and whistleblowing
- Preventing harassment and violence
- Emergencies and evacuations
- Hazard identification, assessment, and control
- Worksite inspections
- Staff education, orientation, and training
- Managing the OHS management system, including appointing a health and safety representative or creating a joint workplace health and safety committee as per legislative requirements for your workplace
Resources and contacts
- Alberta Human Rights information | Contact Centre 403.297.6567
- Alberta Employment Standards information | Contact Centre 1.877.427.3731
- Alberta Occupational Health and Safety information | Contact Centre 1.866.415.8690
- Infection Prevention and Control for Clinical Office Practice
- Spill Clean-Up Instructions and Supplies
- AMA Guide for Management of Biomedical Waste
Blood and body fluid exposure (BBFE) protocol
Emergency response and first aid
Back health information
De-escalating potentially violent situations (video)
Posters
Zero tolerance
Patient attachment
- Version 1
- Version 1a (high level for waiting room): colour, letter size
- Version 1b (more detailed for exam room): colour, letter size
- Version 2
- Version 2a (high level for waiting room): colour, letter size
- Version 2b (more detailed for exam room): colour, letter size
Primary Care Centre: Access Appointment Service
Patient e-newsletter: Community Health Connect
COVID-19
- COVID-19 vaccinations in black and white: letter size or tabloid size
- COVID-19 vaccinations in colour: letter size or tabloid size
- COVID-19 symptoms in black and white: letter size or tabloid size
- COVID-19 symptoms in colour: letter size or tabloid size
Face mask and hand hygiene
- Face mask:
- Face mask tips in black and white: letter size or tabloid size
- Face mask tips in colour: letter size or tabloid size
- Hand hygiene:
- Hand washing in black and white: letter size or tabloid size
- Hand washing in colour: letter size or tabloid size
- Please sanitize in colour: letter size