Calgary West Central Primary Care Network

Coming soon: New tele-advice services

Aug 23, 2024

Coming soon: New tele-advice services

Aug 23, 2024

Effective Wednesday, Sept. 4, two non-urgent advice lines will be available to family physicians and nurse practitioners in the Calgary area through Specialist Link:

  • Suspected child abuse and neglect
  • Pediatric palliative care

The suspected child abuse and neglect (SCAN) line can help you with:

  • Concerns that a child may have experienced abuse, and you are unsure of next steps
  • A parent or child has disclosed abuse, and you are unsure about next steps
  • A child has a physical finding that is suspicious, and you would like to discuss with a child maltreatment specialist
  • You have a patient you think needs a sexual abuse examination

Please note that SCAN is not suitable if a child needs counselling for abuse (see Alberta Referral Directory for referral information).

Pediatric palliative medicine tele-advice offers non-urgent advice and support to providers who have patients with complex palliative symptoms and needs that include:

  • Pain
  • Nausea
  • Dyspnea
  • Constipation
  • Opioid toxicity
  • Delirium
  • Depression, anxiety, and grief

The service can also support clarification of treatment goals and management plans, decision-making approaching end of life and access to pediatric hospice and family support.