2023 Patient Experience Survey results

Our annual Patient Experience Survey is a valuable tool for evaluating our programs and services.

This year, the survey was expanded to include feedback for our Primary Care Registered Psychologists (PCRPs), Registered Nurses – Senior Services, and Social Workers.

We were pleased to see overwhelmingly positive feedback from surveyed patients:

• 92 per cent rated the care they received from a PCRP as excellent or very good
• 100 per cent rated the care they received from a Social Worker as excellent or very good
• 96 per cent rated the care they received from a Primary Care Registered Nurse as excellent or very good
• 100 per cent rated the care they received from a Registered Nurse with the Senior Services program as excellent or very good

This year’s ratings showed the continued trend of high satisfaction rates from year to year.

We are proud to see that our patients are highly satisfied with their care and will continue to use feedback to further develop the support we offer to you, your patients, and our community.