AHS: Document, results routing

Effective Monday, Jan. 27, AHS will implement changes to the electronic delivery of clinical documents and results from Connect Care to EMRs.

The change aims to resolve most of the duplication that community providers have experienced since the launch of Connect Care. It will also expand eDelivery to send more letters to EMRs and ensure clinical information is more consistently delivered to providers based on the preferences they’ve provided.

Routing will take into account provider-patient associations in the care team in Connect Care, as well as the preferences of providers.

For providers who work in Connect Care at AHS and in the community, in most cases, results will go to Inbasket only if their primary address is an AHS location.

Call 1.877.311-4300 if you have not received clinical documents or results.

More information. An FAQ is also available.