Calgary West Central Primary Care Network

Fax routing for Connect Care

May 31, 2024

Fax routing for Connect Care

May 31, 2024

An interim routing solution is available for mixed content community providers who have limited, intermittent work in a Connect Care context and don’t want their results and documentation sent to Connect Care In Basket.

Those providers can request their default communication method for results and documentation be changed from Connect Care In Basket to fax, either for all information currently sent to their Connect Care In Basket that can be faxed or for diagnostic cardiology results only.

By enabling fax redirect, the duplicate Connect Care In Basket result would be sent by fax instead.

Those considering this solution should be aware of the potential for increased workload for administrative staff in community clinics. Please reference the FAQ (login required).

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