The CWC PCN’s no-show policy applies to CME & PD events that are certified for Mainpro+ credits or have limited capacity.

Under the no-show policy, members who register and do not attend, or cancel their registration after the event’s withdrawal deadline, will:

• First occurrence: Receive a letter outlining the policy, the missed program, and the consequences of a second no-show within six months*
• Second occurrence: Receive notice that they are ineligible for events that meet the policy’s criteria for one year

*This sequence resets to zero occurrences if a member does not no-show a second event within six months or due to special circumstances.

We understand that circumstances can change quickly leading up to an event, and members may appeal a no-show occurrence.

Webinar:

• Open the 18-minute recording of the webinar

Or jump to a topic of interest:

• Patient eligibility and exclusions in four minutes
• What happens when you send a referral in one minute
• GLA:D Hip and Knee Osteoarthritis program overview in six minutes
• One-on-one physiotherapy appointment overview in one minute
• Self-management stream overview in one minute
• Ineligible patients (external service referrals) in one minute

Reminder: Our Physiotherapy Program accepts referrals for patients:

• With general (non-acute) MSK conditions of the shoulder or osteoarthritis (OA) of the hip or knee
• Without coverage by other health payers, financial means, or access to AHS-funded services

Language barriers: Our Physiotherapists have access to Translation Services, and our team works with the contracted providers to mitigate language barriers on a case-by-case basis.

Visit the program’s web page

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic of interest:

• Pillars of IBS management (nutrition, lifestyle, gut-brain connection, and medication) in two minutes
• Role of diet in IBS management (trigger foods and recommendations) in nine minutes
• Lifestyle and IBS (stress, CBT benefits, and physical activity) in five minutes
• The FODMAP diet (elimination, reintroduction, personalization, tools, and drawbacks) in eight minutes
• Supporting gut health (tips about fibre, probiotics, fermented foods, and prebiotics) in 10 minutes
• The gut-brain connection (vagus nerve and gut microbes and microbiome) in six minutes
• Questions and discussion (changing probiotics, leaky gut syndrome, SIBO, probiotic resource, and chronic constipation) in 16 minutes

Webinar:

• Open the 90-minute recording of the webinar

Or jump to a topic of interest:

• Driving and the older adult presentation by Dr. Vivian Ewa (60 minutes)
  • Age- and disease-related changes that can impact driving (six minutes)
  • Assess fitness to drive (25 minutes)
  • Assessment and driving cessation (23 minutes)
• The Calgary Seniors’ Resource Society presentation (25 minutes)
  • Transportation programs (eight minutes)
  • Non-transportation programs (two minutes)
  • Eligibility, referrals, and wait lists (15 minutes)
• Questions and answers (six minutes)

Resources from the webinar:

• Driving in the older adult handout
• The society’s Essential Transportation Program referral toolkit
• The society’s Seniors Social Supports referral toolkit

Webinar:

• Open the two-hour recording of the webinar

Or jump to the topic of interest:

• Helpful resources, contacts, and introductory tips for rejections
• Common explanatory codes
  • Patient registration
  • Claim actions and data fields
  • Delivery benefits
  • Hospital and long-term care
• Q&A

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic in the recording:

• Payroll apps that make payroll easier and how to select an app
• Changes to CPP (impact on payroll and T4s)
• Record of employment (tips for issuing)
• Income and T4s (types of earnings and T4 tips)
• Tips and tricks for payroll processing, overtime, vacation and statutory holidays, gifts and rewards, and group health benefit deductions

Webinar:

• Open the two-hour recording of the webinar

Or jump to a topic in the recording:

• Key claims information
• Verifying coverage (and good faith claims)
• Submission deadlines
• Time-based services, immunizations, and encounters
• Virtual care
• Complex care and consultations
• Other visits and patient care (billing specifics for psychotherapy, admission to addiction facility, pre-op history and physical, palliative care, home visits, capacity determination, advice to pharmacist, phone advice, consultations, visits with procedures, etc.)
• Q&A

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic in the recording:

• Enhanced lipid reporting overview and benefits
• A family physician’s experience (how to implement, challenges, success, and how to use this change for PPIP)
• Implementation lessons from primary care and lab feedback

Webinar:

• Open the one-hour recording of the webinar

Or jump to a topic in the recording:

• RxTGA overview
• Benefits for illness
• How to administer
• Motivational Interviewing techniques
• Research study results
• RxTGA programs for patients

Webinar:

• Open the 17-minute recording of the webinar

Webinar:

• Open the 20-minute recording of the presentation

Webinar:

• Open the 75-minute recording of the webinar

Webinar:

• Open the 51-minute recording of the information session

Webinar:

• Open the 12-minute recording of the webinar

Webinar:

• Open the 30-minute recording of the presentation

Webinar:

• Open the one-hour recording of the webinar

Webinar:

• Open the 20-minute recording of the webinar

Webinar:

• Open the 30-minute recording of the webinar

Webinar:

• Open the 90-minute recording of the webinar

Event resources:

• Aging in place resources

Webinar:

• Open the 30-minute recording of the presentation

Event resources:

• Presentation slides
• Advance Care Planning and Goals of Care resource list

Webinar:

• Open the 200-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 20-minute recording of the webinar

Webinar:

• Open the 75-minute recording of the webinar

Webinar:

• Open the 30-minute recording of the presentation

Event resources:

• Presentation slides

Webinar:

• Open the 40-minute recording of the webinar

Event resources:

• Presentation slides
• Physician job post template
• Recruitment resources to find physicians for your clinic:
  • Alberta recruiting sources
  • B.C. recruiting sources
  • Ontario recruiting sources
  • Canada-wide recruiting sources

Webinar:

• Open the 75-minute recording of the webinar

Event resources:

• Dr. Rachel DeFina’s presentation slides (A Tale of Two Seniors)
  
• Calgary Seniors’ Resource Society’s presentation slides
  
• Elder Abuse Response Team’s presentation slides
  
• List of resources

Webinar:

• Open the 20-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 20-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 25-minute recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 30-minute recording of the webinar

Webinar:

• Open the one-hour recording of the webinar

Event resources:

• Presentation slides

Webinar:

• Open the 40-minute recording of the webinar
  

Short video demonstrations:

• Template Wizard seven-minute demonstration
  
• Form editor three-minute demonstration
  
• Alerts and flags three-minute demonstration
  
• Mock patient appointment using all three tools five-minute demonstration

Webinar:

• Open the two-hour recording of the webinar
  

Event resources:

• Presentation slides

Webinar:

• Open the 100-minute recording of the webinar
  

Event resources:

• Presentation slides
  
• Either or chart for after-hours work

Webinar:

• Open the 90-minute recording of the webinar
  

Event resources:

• Presentation slides

Webinar:

• Open the 80-minute recording of the webinar

Resources referenced by the presenters:

• Adverse Childhood Experience (ACE) questionnaire
• CanREACH patient-centred mental health in pediatric primary care program one-pager
• Catholic Family Services posters
• General Anxiety Disorder (GAD-7) questionnaire
• Patient Health Questionnaire (PHQ-9) document
• Pediatric Symptom Checklist PSC-17 Description document
• Pediatric mental health resources list
• Screen for Child Anxiety-Related Disorders (SCARED) parent version
• Mental health screening and evaluation tools flow chart

Webinar:

• Open the 50-minute recording of the webinar

Webinar:

• Open the 50-minute recording of the webinar

Webinar:

• Open the 55-minute recording of the webinar
  

Event resources:

• Presentation slides (part two covered slides 84 forward)
  
• Alberta Health Care Insurance Plan bulletin number Gen 84

Webinar:

• Recording is no longer available due to an issue with the file; please consult the presentation slides.

Event resources:

• Presentation slides (part one covered slides one to 83)

Webinar:

• Open the 90-minute recording of the webinar

Event resources:

• A resource list of community programs and services
  
• Rapid Access Addiction Medicine and Adult Addiction Services Calgary referral form
  
• Rapid Access Addiction Medicine and Adult Addiction Services Calgary brochure for patients and professionals

Webinar:

• Open the one-hour recording of the webinar
  

Demonstration videos:

• How to access the help section and video library
  
• How to add filters to the Sidebar Chart Summary
  
• How to customize the Sidebar Chart Summary
  
• How to find templates and select favourites for faster access
  
• How to use the Visit Template demonstration (fictional patient with ILI symptoms)
  
• How to use Workflow Actions demonstration (fictional patient overdue for screening)
  
• How to activate and view an Clinical Decisions Support Alerts
  
• How to use Goals demonstration (example of flu vaccination and PHQ9 score)
  
• Case study showing how five of the EMR’s tools can support a physician during an appointment

Webinar:

• Open the one-hour recording of the webinar

Webinar:

• Open the 40-minute recording of the webinar

Resources:

• FAQ from the presentation

Webinar:

• Open the one-hour recording of the webinar

Presentation and related resources:

• AHS IPC web page
  
• AHS PPE tips
  
• AHS donning and doffing (nine-minute video)
  
• PPE checklist for contact and droplet precautions poster
  
• CPSA IPAC standard
  
• IPAC Canada website

Webinar:

• Watch the 45-minute recording of the webinar

Related resources:

• FAQ from the presentation

Webinar:

• Watch the 35-minute recording of the webinar

Related resources:

• OHS: Alberta Employment Legislation FAQ

Webinar:

• Watch the 80-minute recording of the webinar

Related resources:

• Take a Stand resources

Webinar:

• Watch the 43-minute recording of the webinar

Related resources:

• FAQ

Webinar:

• Watch the 50-minute recording of the webinar

Related resources:

• Presentation slides
• FAQ

Webinar:

• Watch the two-hour recording of the webinar

Related resources:

• Presentation slides

Webinar:

• Watch the 40-minute recording of the webinar

Webinar:

• Watch the 37-minute recording of the webinar

Webinar:

• Watch the one-hour recording of the webinar

Resources:

• COVID-19 & the Workplace slides
• COVID-19 & the Workplace FAQ

Webinar:

• Watch the one-hour recording of the webinar