The benefit of medical interpreters

A systematic literature review of 26 articles about the impact of medical interpreters on the quality of health care indicated trained professional interpreters:

• Positively affect patients’ satisfaction, quality of care, and outcomes
• Have the fewest interpreter errors and optimal communication

We offer all members and our regulated health professionals Translation Services via LanguageLine Solutions’ highly trained, professional linguists to assist with patient communication:

• In over 240 languages
• Seven days a week
• 24 hours a day

Members can contact the service at no cost by phone using both:

• Our PCN’s client ID (277749)
• A secondary code for each clinic where they work

To get a secondary code for a clinic, please get in touch with your Physician Liaison.

You can also review tips for working with an interpreter and detailed instructions on how to access the service and what to record in the patient chart.